Definitions The user’s contact information is the details of the user that the service provider can contact the user, including address, e-mail address, and telephone number.
The contact details of the service provider are the data of the service provider through which the user can contact him, ie Ready Design Beata Skrzypiec, ul. Dworcowa 2/4, 41-902 Bytom, e-mail: firstname.lastname@example.org NIP 6272450594 Regon: 240631499 registered in the Central Register and Information on Economic Activity supervised by the Minister of Development
Working days are days from Monday to Friday, excluding public holidays.
Delivery is the delivery of the Goods to the User to the destination indicated by him, via the Carrier.
A consumer is a user who is a natural person and concludes a contract not directly related to his business or professional activity
The user account is a panel for managing the user’s orders, available in the service area, subject to registration and login. An account is a website functionality that enables the user to fulfill orders for services or goods.
Adding an item to the list of Services or Goods covered by the order is done using the “Add to cart” button next to a given Service or Good in the area of the Website.
An online course is an electronic collection of educational materials in the form of video files, text documents, or graphic files related to issues related to the use of graphics programs.
The website is an online store run by the Service Provider in Polish and English together via a website available on the Internet at the URL: www.readydesign.online
Sale is a service of selling goods provided to the User by the Service Provider without the simultaneous presence of the parties (at a distance), by sending data at the User’s individual request, sent and received using electronic processing devices, including digital compression and storage of data that is transmitted, received. or transmitted over a telecommunications network.
The goods are digital content or a physical product presented in the Service area by the Service Provider for the purposes of the Sale.
The contract is an agreement for the provision of the Service by the Service Provider to the User.
The service is a service provided to the User by the Service Provider on the basis of an Agreement concluded between the parties via the Website, as part of an organized system of concluding distance contracts, without the simultaneous physical presence of the parties.
The service provider is Beata Skrzypiec, running a business under the name Ready Design Beata Skrzypiec ul. Dworcowa 2/4 in Bytom, which is the service provider, administrator, and owner of the Website.
A User is a person, legal person, or organizational unit without legal personality that concludes a Service Agreement with the Service Provider, provided that it has the full legal capacity or limited legal capacity in matters regulated by generally applicable law or is a legal person or an organizational unit without legal personality.
A webinar is a lecture transmitted by the website in real-time on the operation of graphics programs.
An external payment system is an online payment system used by the Service Provider.
The Service Provider provides Services in accordance with the Regulations and the provisions of generally applicable law.
The service provider makes these regulations available on the website and at the service provider’s office.
Users can at any time: access the Regulations, save, obtain, and reproduce by printing or saving on a data carrier.
The information provided on the Website’s website does not constitute an offer of the Service Provider within the meaning of the Civil Code, but only an invitation to Users to submit offers to conclude an Agreement. 6. All Services are provided through the Website’s website 24 hours a day, 7 days a week.
To use the Website, the user must have a device with Internet access, a properly configured web browser in the current or previous version: Microsoft Edge, Mozilla Firefox, Google Chrome, Safari, or Opera, as, as well as an active and correctly configured e-mail account.
The Website is used by reading its content.
The services provided through the website are fully broadcast, received, or transmitted over the telecommunications network and using the website infrastructure.
§2 Online courses
An online course is a paid service consisting of providing the User with electronic resources, which are training materials in the form of videos, electronic documents or tests, related to the subject of the offered course.
To use the Online Course, the User must meet the technical conditions published in §1 point 8 of the Regulations and have a properly installed and configured device for audio and video playback.
The delivery or installation of the aforementioned device, as well as any software, is not covered by the provision of the Service.
The Service Provider reserves the right to conduct promotional campaigns, including online courses, consisting in particular in the provision of the Service at no additional charge or at a reduced price.
Using online courses requires logging into your user account.
All online training materials are available only through the website.
Training materials, unless otherwise specified, especially videos, cannot be downloaded
The license provisions regarding the use of teaching materials included in the online course service are set out in §12 of the Regulations.
§3 Webinars and events
The subject of the webinar service is the provision of allowing the user to participate in a selected webinar conducted through the website infrastructure and other service providers.
The webinar service is entirely broadcast, received or transmitted over the telecommunications network.
In order to use the webinar, the User must meet the conditions set out in §1 point 7 of the Regulations and have a properly installed and configured device for playing sound, as well as an Internet connection enabling uninterrupted video transmission and displaying the chat text in real time.
Using the webinar is possible on the dates specified by the Service Provider. Information on the dates of the launch of the webinar is published in the Sites area.
Participation in the webinar requires registration for each event.
The Service Provider provides the Users with the service of selling goods remotely via the website.
The subject of the contract of sale includes the service provider’s obligation to transfer ownership of the goods to the user and their release, as well as the user’s obligation to collect the goods and pay the price of the goods to the service provider.
By concluding the Sales Agreement, the Service Provider undertakes to provide the User with the Goods without defects.
The sales contract is concluded after the Service Provider confirms the User’s order.
Delivery of Goods delivered in electronic form takes place immediately, usually within 1 Business Day, and takes place by electronic means to the e-mail address provided by the User when placing the order.
The subject of sale are services provided only electronically (without costs generally understood as delivery).
All goods are delivered electronically free of charge.
The time of delivery of the Goods may change if the user changes the order.
The goods are released not earlier than after payment by the User.
The Seller confirms the release of the Products to the Carrier for Delivery to the address provided by the User when placing the order by sending an e-mail to the User’s e-mail address.
The risk of accidental loss or damage to the Goods passes to the Consumer upon its delivery to the Consumer.
The delivered package should be examined by the User in the presence of the Carrier. In the event of damage to the shipment, the User has the right to request an appropriate report.
§5 Communication functions
The Service Provider provides Users with the following communication functionalities located in the Service area: contact forms for sending messages or digital files to the Service Provider or other Website Users, forms for entering comments or opinions regarding the content of the website, goods or services, forms for entering technical inquiries regarding selected website resources website, in particular online courses, Livechat available on every page of the website.
To use the communication functions, it may be necessary to have a registered User Account on the Website or an external social network, the function of which the User intends to use.
§6 Other services and functionalities available on the website
The Service Provider provides Users with a search engine located in the Service area to enable users to search the Service resources using keywords.
The contract for the provision of a free Service may be terminated by the User or the Service Provider without giving any reason and at any time, using the functionalities contained in the Regulations or via e-mail sent to the e-mail address contained in the Service Provider’s contact details or User’s contact details.
§7 Orders via the basket
Orders for Services or Goods may be placed via the Website’s website 7 days a week, 24 hours a day, using the basket function.
After completing the list of orders in the Cart area, the user goes to the order.
If the user is a logged-in user of a user account, he places orders as a logged-in user.
If the user is not the logged-in user account holder, he can choose the method of placing the order using the “Click here to log in” button to place the order using his user account.
In the area of the order form, the User provides billing information for the purpose of issuing an invoice.
Placing an order is preceded by the User’s receipt of the total price of the order, including taxes and related costs, in particular payment costs, by displaying in the Cart area information about the total price of the order.
Placing an order may be done using the “Place order” field in the Cart and is tantamount to submitting by the User to the Service Provider an offer to conclude an Agreement for the provision of services or an agreement for the sale of Goods covered by the order.
Before sending the order form, by checking the appropriate box, the User should declare that he has read the Regulations and accepts its provisions.
The Service Provider will immediately inform the User about the inability to complete the order in the event of reasons. This information is provided by phone or electronically using the user’s contact details. The information may include the following ways to modify the order: cancellation in the part that is impossible to fulfill, which converts the value of the order, cancellation of the order in its entirety, which causes the write-off of the value of the order.
Confirmation of the order is accepted by the Service Provider sending an e-mail to the e-mail address provided in the User’s Contact Details. Confirmation of the order is tantamount to acceptance by the Service Provider of the offer to conclude the Agreement submitted by the User.
The value of payment for the Services provided is determined on the basis of the price list of Services or Goods, which is available on the Service Provider’s website at the time of ordering the Service or Goods. The prices listed on the website Website are gross prices, given in PLN, but do not include the costs of the selected payment method.
The transaction costs are borne by the User.
The total price of the order, visible in the Cart area before placing the order, includes the price for the ordered Goods together with tax duties and all related costs, in particular transaction costs.
The total price of the order is binding on the Service Provider and the User.
The Service Provider provides the following payment methods for Services provided using an external payment system: Stripe Inc 3180 18th Street San Francisco, CA 94110 United States; ING Bank Śląski S.A. with headquarters in Katowice at ul. Sisku 34, postal code 40-086; Twisto Polska Sp. z o.o. with headquarters in Warsaw at ul. Puławska 2, postal code 02-566
The payment deadline is the moment of release of the Goods or the commencement of the provision of the Service, and therefore the date of the order.
The invoice or invoice for the Services provided is sent by e-mail to the User’s e-mail address within 7 days of placing the order.
The user agrees to receive invoices in electronic form.
The reimbursement of the payment by the Service Provider takes place immediately, not later than within 14 days from the date of the cause, in the case of:
withdrawal from the contract by the consumer,
resignation by the User from the order or part of the order paid before implementation,
recognition by the Service Provider of the claim covered by the complaint, in whole or in part, on the basis of generally applicable provisions.
The payment is reimbursed using the same payment method that was used by the user in the initial transaction unless the user agrees to a different solution without any costs for him.
Complaints may be submitted by e-mail to the e-mail address provided in the Service Provider’s contact details.
The complaint should contain a description of the problem and the User’s identification data.
The service provider recognizes complaints within 14 days from the date of notification.
It is recommended to provide the user’s contact details in the content of the complaint, which will be used to answer the complaint and for its correspondence.
Complaints may be submitted under the warranty for defects in goods or services.
If the Product has a defect, the User may request that the Product be replaced with a defect-free product or that the defect be removed. The Service Provider is obliged to replace the Defective Product with a defect-free product or remove the defect within a reasonable time without undue inconvenience to the User.
The Service Provider may refuse to comply with the User’s request if it is impossible to bring the defective Goods into compliance with the Agreement in the manner chosen by the User or would require excessive costs compared to the second possible way to achieve compliance with the Agreement.
If the User is not a Consumer, the Service Provider may refuse to replace the Product with a Product free from defects or to remove the defect also when the costs of repairing this obligation exceed the price of the Product sold.
If the Product has a defect, the User may submit a declaration of price reduction or withdrawal from the Agreement, unless the Service Provider immediately and without undue inconvenience to the User replaces the defective product with a product free from defects or removes the defect. This limitation does not apply if the Product has already been replaced or repaired by the Service Provider or the Service Provider has not fulfilled the obligation to replace the Product with a non-defective one or remove the defect.
The User may not withdraw from the Agreement if the defect is minor.
The Consumer may, instead of removing the defect proposed by the Service Provider, request the replacement of the Product with a non-defective one or, instead of replacing the Product, request the removal of the defect, unless this leads to the compliance of the Product with the Agreement in the manner chosen by the Consumer is impossible or would require excessive costs compared to the method proposed by the Service Provider. . When assessing the excess costs, the value of the Product free from defects is taken into account, the type and significance of the defect found, as well as the inconvenience to which the Consumer would be exposed.
The reduced price referred to in points 9 and 10 above should remain proportional to the price resulting from the contract, in which the value of the defective Goods is equal to the value of the Goods without a defect.
For Users who are not Consumers, the application of the warranty provisions is excluded.
The consumer has the option of using the following out-of-court complaint and redress methods:
submitting an application for resolving a dispute arising from the concluded Agreement to a permanent amicable consumer court operating at the Trade Inspection,
submitting an application for the initiation of mediation proceedings on the amicable settlement of the dispute between the Consumer and the Service Provider to the Provincial Inspector of Trade Inspection,
using the assistance of a private or municipal consumer ombudsman or a social organization whose statutory tasks include consumer protection,
submitting a complaint via the EU ODR online platform, available at http://ec.europa.eu/consumers/odr/.
§10 License provisions
By concluding a contract for the provision of online courses. The Service Provider grants Users a license to use didactic materials located in the Service area, access to which is included in the scope of the selected Service.
The license to use the teaching materials is granted in the following areas of application:
entering video into the memory of multimedia networks, ICT network servers, ICT networks, and computers via a website.
the use of works by the User as part of individual educational and professional purposes carried out solely for the benefit of the User who is a party to the Agreement.
The license is granted for the duration of the Agreement for the provision of the Online Course Service, concluded between the Service Provider and the User.
The license is non-exclusive and valid in the UK and abroad for all or part of the works.
In accordance with the Agreement for the provision of the online courses service, the license is granted free of charge.
All trademarks, graphics, and teaching materials posted on the website for the purpose of providing services or presenting goods are subject to the copyright of their owners.
The domain, logo, name, and Website Regulations are the property of the copyright and are protected by law.
The Service Provider declares that it may dispose of copyrights to works to the extent necessary to perform the Agreement and that the works are not encumbered with rights or claims of third parties, in particular those resulting from the provisions of copyright and industrial property law.
In matters related to works published in the area of the Website and not regulated in the Regulations, the provisions of generally applicable law shall apply, in particular the provisions of the Act of February 4, 1994, on Copyright and Related Rights.
§11 Supplementary provisions
The User acknowledges that the User provides content the publication of which is prohibited against the law, which may mislead the Website Users, violate the personal rights of Users, the Service Provider or third parties, commonly considered offensive, vulgar, or violating morality, in particular: pornographic, content that promotes drug use or excessive alcohol consumption,
Content inciting racism, xenophobia, or the spreading of hatred
containing elements to which the User does not have the appropriate copyright,
constituting mass content or repetitions and for conquering advertising content,
containing website addresses or data of entities running a business competitive to the Service Provider.
The Service Provider has the right to remove comments or other content that violate the provisions of the Regulations.
The Service Provider reserves the right to carry out promotional campaigns consisting of reducing the price of the Goods or Services to a specified date or exhausting the resources covered by the promotion.
The Service Provider undertakes to make reasonable efforts to enable the proper functioning of the Website and help in solving technical problems related to its functioning.
The Service Provider undertakes to carry out activities aimed at protecting the data in the user’s account against unauthorized access and use.
The Service Provider is not liable to Users who are not Consumers for disruptions in the proper functioning of the Website and improper performance of the Services, caused by force majeure, technical activities or the cause of entities through which the Website provides Services, lost profits or income.
§12 Data processing
The Service Provider may collect information in order to store it locally on the User’s device, using the browser’s memory mechanism using “cookies”.
Personal data of Website users are processed on the basis of the consent of the data subjects or when it is necessary for the performance of the Agreement, when the data subject is a party to it or when it is necessary to take action before concluding the Agreement at the request of the data subject. concern.
The rights referred to in the above point depend on the grounds for data processing: the right to access your data, request rectification, deletion, processing restrictions, object to their processing, the right to transfer data, as well as the right to submit a complaint to the supervisory authority.
If personal data are processed on the basis of consent to their processing, they may be withdrawn at any time. Withdrawal of consent does not affect the lawfulness of the earlier data processing.
By concluding the Agreement for the provision of services, the User voluntarily authorizes the Service Provider to send to the User’s Contact Data information related to the Agreements and their implementation, as well as commercial information in the event of separate consent.
A User who is not a Consumer is obliged to inform the Service Provider about changes to the User’s Contact Data, under pain of the effectiveness of their use in the delivery.
§13 Change of regulations
Amendments to the Regulations may take place in connection with a change in the law on services provided by the Service Provider, as well as technical or organizational changes regarding the services provided by the Service Provider.
The regulations are changed by publishing its new content on the website, after prior notification.
The Service Provider sends information about the amendment to the Regulations to the User’s Contact Data if the parties are bound by an Agreement concluded for an indefinite period.
§14 Final provisions
The meanings of the capital letters are as explained in the “Definitions” section.
The provisions of the Regulations are not intended to exclude or limit the rights of the User who is a Consumer under the provisions of generally applicable law.
In the event of non-compliance of the Regulations with the provisions of generally applicable law, these provisions shall apply.
In matters not covered by the Regulations, the provisions of the Civil Code and relevant acts of Polish law, as well as European Union law, in particular the GDPR (Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of individuals in connection with the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC).